Route monitoring alerts to Opsgenie for on-call management and incident response. When Latency Global detects an outage from 70+ global locations, Opsgenie ensures the right team member is notified.
In Opsgenie, create an API integration or use the REST API
Copy the integration endpoint URL
In Latency Global, add a webhook channel with Opsgenie's Alert API URL and an "Authorization: GenieKey <your key>" header
Set a body template in Opsgenie's format, for example {"message": "{{title}}", "alias": "lg-{{incident_id}}", "description": "{{summary}}"}
Click "Send test" on the channel to check Opsgenie receives it
Route monitoring alerts to whoever is on-call using Opsgenie's rotation schedules.
Automatically escalate unacknowledged alerts through your team hierarchy.
Opsgenie's native Jira integration can create issues from Latency Global alerts, connecting monitoring to your issue tracker.
Both route alerts to on-call teams. Opsgenie is part of the Atlassian ecosystem (Jira, Confluence). PagerDuty is standalone. Choose based on your existing tools.
Any Opsgenie plan with API access works. The Free plan supports up to 5 users. Essentials and above offer advanced routing and escalation.
Yes. Configure your webhook relay to send a close/resolve event when Latency Global sends a recovery notification. Opsgenie will auto-close the matching alert.
Set up Opsgenie integration in minutes. Plans from $5/month with all integrations included.
5 monitors included • All 70+ locations (+40 more soon) • No contracts